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Contact Us for sales and support

The PC teleprompter software home page for the industry leader in PC Prompter Software from the authors. More features means more value for your money. Download your full version Teleprompting and Video Display software today and see the difference.

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What we do..
We design, code, manufacture and market our own teleprompter and display software's. Our mission is to provide you with innovative prompter software solutions without compromising
integrity.

Our crew of veteran programmers and online staff have been located at this web site since June 1997 and look forward to serving you in the near future.


Software Support

Most support questions can be answered online by searching our support questions and answers.  You can phone for support 8:00am-5:00pm Mon-Fri.  Most online support requests are answered within 2 hours during regular business hours.  Before you contact us for support, please check the support links below. These links resolve most support issues.


TeleScreen-32 Pro
Trouble Shooting
The How To's
Teleprompter tutorial

StudioPrompter & StudioPrompter Lite
Trouble Shooting
Teleprompter tutorial

DeBoard
Trouble Shooting & How To's
Online Help System
Feature List

LitePrompter

Trouble Shooting

DeCrawler
Online Help System

Windows OS Issues

License Problem

If your program is running in the DEMO mode or you having software license installation problems?

If after following instructions that where sent with your purchased prompter software license and the license file does not seem to work (the [Help][About ...] panel shows no registered user) read the following:
Most email program have no problems extracting the binary registration file that was sent to you. However there are some email programs (like MS OutLook) that may damage or discard the binary registration file because the extraction process thinks the registration file may be a virus. If your email program has virus checking turned on, turn it off long enough to extract the attached binary software license  file. If this does not solve this issue please see License Trouble Shooting.
Program Installation problems
 
Most install problems are caused by previous software installations that leave installation files in the temp folder you are trying to install from. If you have had installation problems, move the original download file into a clean empty temporary folder and try the install again.



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