read before you purchase a license....
All teleprompter software products include free
updates to the purchased major version, human
support via email and our updated support web
Software licenses are NOT
machine generated or automatically sent. Your purchased software
license package is hand generated and verified by
sales at DRS-DIGITRAX Services before being
sent. Our software license email delivery
can take 15 minutes to few hours. If you
require a software license immediately
via email, please phone DRS-DIGITRAX Sales to
place your order.
|Verify that the software performs
to your complete satisfaction on
the production equipment that it is intended to be
used on before purchasing. Because the
software license you will receive is not copy
protected, we can not offer refunds after purchase
and all sales are final.
Software licenses are sent as
binary email attachments. Codes and
numbers are not used to validate our
licenses. The email license package will
contain license installation instructions.
If you have a spam blocker or email filters set up
for your email account, please allow your license
package to arrive. It will be sent from our
| Common reasons for
not hearing from us after purchasing a Software
anti-Spam/virus filter is so strong that we
can't reach you, so please contact us for an
alternate delivery method.
- We could not
read your hand written e-mail address (fax).
- You have
misspelled your e-mail address.
- You omitted the
domain name portion of your e-mail
- Your FAX is
There is a difference between an upgrade and an
update. All updates to DRS-DIGITRAX programs are
free. Updates are minor changes and fixes, and are
portrayed as a change to the (x) part of the
version number. i.e. 1.1, 1.2, 1.3, etc. For
instance, registered users of TeleScreen-32 3.0
are entitled to TeleScreen-32 3.9 free of
Upgrades are major changes to the program, and
normally requires an additional charge. Upgrades
are depicted by a change in the left part of the
version number. i.e. 1.0, 2.0, 3.0, etc. Please
click or call DRS-DIGITRAX for upgrade
Due to the nature of an ESD (Electronic Software
Delivery) transactions, and the lack of physical
product shipment, product return for a refund is
Software License Policy
60 days after your purchase date, there will be a
$35 service fee for to validate and re-generate
your software license. This service fee is charged
to cover the time it takes to review and verify
your I.D. and past purchases with
DRS-DIGITRAX SERVICES INC.
Software License Orders
For an additional charge ($10 US) overseas wire
transfers can also be used for purchases, email
Sales for the particulars. Please make sure the
currency exchange rate is correct.