Two methods to move your software application to another computer.
1) The easiest is to re-install the application using the download file from our
Download page.
After installing on the new computer, copy the binary license file from
the old install folder or copy the license file from the from the email
you received when purchased.
2) The second method is a folder copy. Locate the application
folder in [Program Files] on your "C" drive. After locating the
app folder, right click on the folder icon and select [Copy].
Now we [Paste] the entire folder into a temporary folder, or a
memory stick, or a flash drive or another computer(if on a network). You
can [Paste] the app folder anywhere needed. Because the binary license
was also copied, it will run from where ever you pasted it. You may want
to add a short-cut onto your Desktop pointing to the executable file
(.exe) in the newly moved app folder.
Our programs works
well in W7. You must however have the permissions set to full
read and write on the LitePrompter4 or StudioPrompterLite folder;
and the user privileges to copy and change it's files. The W7
default was set to read only when you installed the software.
To change, right click on the LitePrompter4/StudioPrompterLite
folder, select properties, then change the Read Only to
unchecked. If the permissions are very strong, sometimes you may
have to change the LitePrompter4/StudioPrompterLite folder individual
file properties.
You may need to also change the user privileges on the Security tab of
the properties page. Use the edit button there. Once you change
the User [Modify] rights, all should be okay. Make sure you
'Apply' the changes. This only needs to be done one time.
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Dropped words
and or partial
missing words at the end of a line are usually caused by the converted
WORD doc control codes. When converting to RTF, all of the WORD page
formatting codes are converted in the process. This includes the
indents, paragraph indents, soft line returns etc.. These formatting
options and codes are meant for a printed page and are of little use
when teleprompting.
We suggest you open (RTF file) or paste the Word text into
StudioPrompter then use [Save Text File As...]
text only, using the [Save As Type]
option. This removes the
extra Word formatting control codes. Next re-open the
text only version and
re-establish the fonts and colors,
then save the script as an RTF file.
You only need to do this text-convert one time for problem Word files.
Unicode fonts may also cause dropped words and question marks (???) ,
use True Type only.
TOP
Is there a way to begin
scrolling at a predetermined point other than
the beginning. Or, do we have to let the script scroll and stop
it at the appropriate point?
You can use the jump
markers to do this.
Here's how:
- Go to the text line you want to
start from (multiple jump markers are okay).
- Insert this; ^##^ where the
## is a number from 1-99. We'll use '9' in this example.
- Add another one elsewhere, say ^75^
at line 100 or 1000.
- Save the text file, and go go back
to the beginning of the file.
- You now have 2 jump markers 9 and 75
How to use:
- When editing, enter 75 in the small
Jump box next to the [GO] button on the bottom of the main screen, and
click [GO], this will go to the jump marker position @ 75.
- When doing a shoot, and you are at the
main screen, enter the 9 in the jump box and the scrolling will start @
jump marker position @9. You can have 99 of these jump markers per
document.
- It is important to have the ^ carat
marker on both sides of the jump number, else the program will think
it's just text and skip the jump marker. You must also put spaces on
both sides of the jump marker. Not doing this will cause characters to
be dropped when the markers are stripped out for viewing.
TOP
When I
use the mouse wheel to control the prompter
speed, scrolling starts off jumpy.
- This is caused by TeleScreen-32 loading
the windows mouse wheel driver.
- To work around this, rotate the mouse
wheel when on the main screen and before clicking [Play]. This will
load the driver prior to scrolling. This should eliminate the jumpies.
- By rotating the mouse forward the speed
increases and rotating backward (towards oneself) the speed decreases.
You can program how much the speed changes (via the mouse wheel ) in
the [Mode Configure] [Configure Keys] option.
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Slow program response and/or Jerky scrolling movement?
- Too many multitasking processes running
in your computer.
- Your computer is too slow, try installing
on a faster computer.
- Make sure your video (card) driver is installed and working.
- Use the Screen Resolution option to
shrink the scroll area or the window sizing option (Pro version).
- Use a smaller output screen resolution by
changing your display to the 640 x 480 - 256 color mode.
- Use NT4.0 or higher if possible with a 64
or 128 bit video board.
- Use a small number of colors; change the
display to the 256 color mode.
- If your computer is very fast, try more
colors or complex fonts to slow it down.
- Scan Converter is jittery, Set your
windows video refresh rate to 60(NTSC), or 50 PAL.
- Try a 640x480 display, this is closer to
NTSC.
- Use colors that your scan converter
doesn't have to convert to NTSC colors.
- If you are using w95/98, try using the
[Sync W/ Retrace] option. This will slow it down but provide a very
smooth scroll.
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I get
a blank screen after clicking play.
- Is the font color the same as the
background screen color?
- No text file has been loaded into
TeleScreen-32, or there is no text in the edit box.
- Maybe the 10 -second pre-scroll pause
option is toggled on.
- The current delay is too long.
- If using a laptop, try changing the
[Screen Res] or [Output Window Size] to a size smaller than the maximum
possible screen size. Example; If your laptop's display is 640x480, try
600x440. Some laptops use a virtual display mode which can be larger
than your logical display size. This causes problems sometimes.
- Also, sometimes the [Pixel Processing]
setting can make a difference if set to a mode that your video card can
not support. Try changing [Pixel Processing] to 8 bit, this
usually works well.
- Another possibility is, you
are using the overlay option of your video card. TeleScreen-32 only
uses Windows 95/95/Nt standard video output via your VGA output port.
Are you using a scan converter or genlock to capture the video and
feed it into your video card's capture port?
TOP
The screen is half reversed when I use the reverse
mirror text option (half reverse, half normal).
- This is caused when the Pixel Processing
option is set to bit rates that will not work with your current video
driver. Change Pixel Processing to 8 bit or 1 bit and try again.
- The Pixel Processing options should
be used to influence the speed of scrolling. Some PC's can only handle
certain pixel processing. In general, 256 color mode video cards
can only use 8 or 4 bit pixel processing comfortably. True Color
can use 24 or 8 bit only. "Device" works with your operating
system to determine the optimum pixel processing capability.
However, if your system can handle 24 bit processing by changing the
pixel to less than 24, you can increase your scrolling speed. TOP
TOP
When adjusting the teleprompter speed or font size while
scrolling (using the adjustment play screen) it takes a long time to
register the changes I made.
- The program checks for changes such as
keystrokes, page down, page up, arrow keys, escape, space bar, and
mouse clicks only at the end of a scrolled line, or after a line has
finished being painted on the screen. The larger the font size,
the slower response time for speed change.
- Find the font size you desire, place your
text in loop mode, and play it. Once it begins scrolling, hold
down the page up key to speed it up, and press the page down key to
slow the scroll down. Once the scroll is at your approximate
speed, use the arrow keys to adjust to precise speed. You also
have the option of using the Delay slider on the adjustment screen to
change speeds. Toggle off the Vmode button to go to
adjustment screen.
- This program also allows you to save this
particular configuration so you don't have to adjust for future
use. Using the File pull down menu, click on [Save Configuration
As].
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The
teleprompter
scrolling
motion and/or keyboard
response is really too slow.
In all DRS teleprompting programs you can change the scrolling speed,
while scrolling text, by using the Page and Arrow keys. If these keys
do not seem to change the speed try changing to the 8/16 bit color
display mode in Windows Control Panel Display Settings or buy another
video card with more video ram.
When your speed control method does not seem to change the scrolling
speed, it usually indicates that your machine is working extra hard to
scroll the graphic page in your current screen resolution and color
depth. The various keyboard and mouse controls will also react
sluggishly. To remedy this situation you should change your color depth
to 8 or 16 bit and change to screen resolution to 800x600 or 1024x768.
To change your color resolution ot color depth, use the[Start]
[Settings] [Control Panel] [ Display][ Settings] option in windows to
change to the 8 or 16 bit color mode.
You can also use these suggestions for more improvement:
- Change the [Window Size] to a smaller
size or use a size smaller than your actual max screen size.
- Make sure your current video (card) driver is installed and working.
- Turn off ALL background application, especially if they are sharing/using your video memory.
- Select and use the [Pixel Processing]
option to 4/8 bit or lower. This may provide a slight improvement.
- Use simple fonts like Arial. Use white
fonts on a black background.
- Buy a video card with at least 2-4 megs
of ram.
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Checking
your Prompting
Video Mode
Click on the [About] option from the main menu [Help] option. The about
box has a "BPP" setting displayed. The "BPP" is your current [Bits Per
Pixel] setting.
The [BBP] caption on
the Help -> About panel should be 8, not 16, 24 or 32; if you
are having slow speed problems. On the other hand if your display is
too fast and you can not slow it down, change your display to 24 or 32
bit, this will force the CPU and graphics card to work a little harder
and take longer, or use the [Sync/w Retrace] option if using W95/98/ME.
If the [Bits Per
Pixel] caption is not 8, use the[Start] [Settings] [Control Panel] [
Display Settings]option in windows to change to the 256 color mode.
If this does not
improve the scrolling speed please buy a newer computer or a 4 meg
32/64 bit video card.
TOP
The
teleprompter
scrolling
speed seems to change by itself.
Another symptom is the speed is much slower or faster after scrolling,
returning to the edit screen, and then playing again.
The Mouse Movement
Speed Control option changes the speed of scrolling when you move the
mouse forward and backward when the play screen is visible.
The problem is caused
by having the[Control the speed when playing with] [Mouse Movement],
and using the mouse to close the play screen by clicking on the play
screen. Note: Even the smallest mouse movement will change the speed
when the play screen is visible.
To verify this
problem, press [Alt] [P] to play, then don't move the mouse while
scrolling. Then press [Esc] to close the play screen. If the speed does
not change, this is indeed the problem. To turn the mouse movement
speed control off, click [Screen] panel then click the check box
[Control the speed when playing with] [Keyboard Only]. You will then
have to use the arrow, PgUp PgDn keys or the mouse wheel to control the
scrolling speed.
If you choose to use
the Mouse Movement Speed Control option, use the keyboard to toggle the
play and edit screens. Press the [Esc] key to close the play screen and
[Alt] [P] to start the scrolling from the edit screen.
Remark: The Mouse
Wheel option is not available in LitePrompter.
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After
registering
my
software, it still starts in
demo mode. How come?
If after following instructions that where sent with your registration,
the registration does not seem to work (the [Help][About ...] panel
shows no registered user) read the following.
Most email program
have no problems extracting the binary registration file that was sent
to you. However there are some email programs (like MS Outlook) that
may damage or discard the binary registration file because the
extraction process believes the registration file may be a virus. If your
email program has virus checking turned on, turn it off long enough to
extract the attached binary file. If this is not possible, please
request a zipped version of your registration file from DRS-DIGITRAX. Click here for further instructions.
TOP
I
have a 496 Laptop and at first, it was just way too pokey. . .
The following was submitted by Mark from CMS State College in Illinois.
I've been trying out
the t-32 demo, and I congratulate you on a revolutionary product at a
reasonable price.
I've been trying to get it to run as well on my 486DX Toshiba laptop,
and at first, it was just way too
pokey. I thought I could not use your product at all, but after a
little tinkering, I DID get it to run okay:
- I dropped my windows screen colors below
256.
- I manually re-sized your output window to
about a quarter screen.
- I dropped the pixel setting to "device"
- I dropped the font (MS Sans bold) to
between 4 and 8 point size.
- I set it for V mode, no scroll control
showing on-screen.
This got the type to scroll at max speed just a little faster than I
can comfortably speak.
Here's the cheat:
The next step was to use my Averkey IMicro scan converter ($89) on it's
one and only "zoom" setting, to re-inflate the tiny script on the way
to the prompter head. Now I've got decent speed and good size, at a
slight loss of overall resolution, but man it still beats the pants off
my old DOS based program! Congrats again on a terrific product.
/Mark
TOP
Tips
on
using
a Stewart Inst hand controller with Studio Prompter
Stopping and Pausing
When using the hand controller, it controls the forward , reverse and
pause/stop. The mouse (right click) reversing is dis-connected when
using the hand controller.
To see how this
works, first click the [Pause on Max Delay]. When controlling the
forward speed, slow the speed down until the scrolling stops. If you
continue to turn the controller in the same direction it will start
reversing at slow speed. The further you rotate the controller the
faster the reverse will go.
The Pause or stop
position on the controller is about in the middle of the controller's
rotation. If you do not have [Pause on Max Delay] checked,
it will will not stop, just slow down, then change scrolling directions.
Looking for the Hand
Controller
This option will discover and connect your hand controller to
StudioPrompter. You should plug the Hand Controller into the
appropriate port (serial or game). Then click the [Look for Hand
Controller] option.
While StudioPrompter
looks for your hand controller, you must rotate the control full right
then full left two or three times. StudioPrompter is learning about
your hand controller in this step. You will see a pair of eyes rotating
as the StudioPrompter checks the hand controller. If you do not see the
eyeballs rotating, no controller has been found. The rate that is
displayed on the [Look for Hand Controller] button will change as you
rotate your hand controller. The higher the rate, the more control your
hand controller will have when controlling Studioprompter. Rates above
220 or so, are good, lower rates will limit the width of the pause
position as mentioned above in Stopping and Pausing.Lower
rates will also make the control very touchy. When the Look for Hand
controller process stops you are setup.
If there is a smillie
face next to the [Look for Hand Controller] button, this
indicates a good reading. If no smillie face, but there is a rate
indicated on the [Look for Hand Controller] button, the control may not
be optimal. Be sure to save your configuration settings after using
this procedure.
Note: Older slower
machines will indicate a rate between 80-200, this is still
usable.
TOP
Start
from
cursor
does not work
In version 1.5.0.300 of StudioPrompter you must use the [Alt][P]
keyboard shortcut to start your scrolling session if using [Start From
Cursor]. Using the mouse to click the play button will remove the
cursor from the text editor. This will make the "start from line", the
first line in the text. This will be changed in the nexrt revision.
TOP
Using
AutoStart
to
start prompting on program startup. (StudioPrompter)
In version 1.7.4 or greater of StudioPrompter you must use the [Save
Default Configuration] in addtion to the shortcut
modification.
TOP
Using the Matrox G450/550
video adapter with StudioPrompter (not compatible with W95)
Starting with version 1.9.3.344, you can use this adapter for Dual
Monitor support. If you have a second monitor attached to the second
video port on the G450 video adapter, you can run StudioPrompter in the
Dual Monitor mode. This mode provides the operator with the console
screen running on the first monitor. When running in this mode you can
change speed, reverse and pause etc., while the Talent is reading from
the second monitor. This version of StudioPrompter also provides a
scrolling display on the operators console screen to track the Talents
reading position.
To use the
StudioPrompter Matrox Mode.
1) You must be running a newer windows OS. Windows 95, Matrox G450/550
and StudioPrompter will not work together. We suggest Windows 2000 sp1
or W98. Click [Window][Use Second Monitor for Scrolling]. Be sure to
save your StudioPrompter configuration after making these changes.
Very Important: You must have the
Matrox card in the DualHead display mode. When installing your Matrox
video driver be sure to check the "Separate Display" option of page 3
of the Matrox Driver Installer. This will insure that the Matrox driver
acts as if 2 separate video boards are installed. The clone mode will
not work because the same signal is going to both monitors. In the
[Control Panel][Display][Settings] panel, make sure you have "Extend my
Windows desktop onto this Monitor" checked.
TOP
Task
Bar scrolls up. (StudioPrompter)
In W95/98 StudioPrompter you must use the [Start][Taskbar &
Start Menu][Taskbar Options] to uncheck the [Task Bar On Top]. This
will prevent the Task Bar from insisting that it be on top. When it is
on top, and will not allow itself to be hidden, it scrolls up the
screen the first time a scroll is started.
TOP
Why
are
your
prompter programs so small?
- In today's Windows PC, one of our main
product philosiphies has become not to alter the end users computer in
any way.
- We do not add visual basic, OCX, ActiveX
or any specialized libraries to your system to make our software work
on your platform.
- Our programs will, and must work on a
standard Windows OS release without exception.
- Our programs are small packages due to
the absence of additional work around libraries and our programming
methods. Our code is written using object pascal, "C" and assembly
language making it extremely tight and efficient.
- We are mostly old-fashioned and use our
own home-grown programming solutions. And our two primary programming
managers are both over 50 years of age. They started programming well
before Windows version 1.0.
OEM and International releases
Some of our OEM and International release versions (Japanese, etc.) are
larger (5+megs) due to the install packages that provide the foreign
language install instructions. The actual end user installed programs
still meet our "small footprint" philosophy even in a 100 percent
alternate language version.
TOP
Why are your teleprompter
programs so inexpensive?
Have you left something out of them? NO
Our products are less
expensive than most on the market for the same capability. Our prices
are low for the following reasons:
- Our software is used primarily for video
that usually provides some type of self or project improvement as a
result of it's use. Just because our software works with
video/broadcast type projects is no reason to gouge the end user. We
understand we will never get rich with this philosophy, that's okay, we
don't want to.
- The assumed market value we place on our
products is meant to address both the low end and high end user needs
as well as their price range.
- We take great pride in customer
satisfaction. It's what drives us!
TOP
Purchased Software License
(generic installation)
First, If you have not downloaded and installed the version you
purchased a license for, please do so now completely before continuing.
It is also
suggested that you make a copy of both the downloaded program and your
binary software license file attachment that was sent to you.
Please record the installation
folder location, you will need this in step 3 below.
The files you may have received below are based on product purchased.
| Either
a
*.bin
file or *.key file | Your
encrypted
binary
software license file: There is no human readable
information in this file. Opening and saving the binary registration
file will invalidate the file. Do not try to put this file in your
registry! |
| Readme_Install.txt |
Step
by
step
instructions. |
| install.bat |
This
will
copy
the license file to your installation folder if you used the
default installation folders. (Due to virus protection It may not be
present in your package.) |
receipt.txt
|
A
copy
of
your purchase transaction. |
This encrypted binary license file contains information about you or
your company. It must be
present in your the physical product
installation folder for the registration to take place. To activate
your software and remove the trial product name text from the scrolling
display, follow these instructions. Note: Your license email package
may be sent as a "zipped" file and may require that you have WinZip
installed on computer.
If you did not receive an "zipped" email file attachment,
[Copy] or [Save As] the binary email attachment directly into the
physical folder that you actually installed your software into.
If you did receive a "zipped" email file attachment follow
the next 5 steps.
(1) Double click on the zipped file attachment. and use winzip to
extract the files.
(2) When the Winzip program appears select all files in the zip archive
click on the 'Extract" option.
(3) When the Extract folder appears, locate your Installation folder
using the WinZip Folders/Drives window. Start at
"C:\Program
Files", then locate the
"DRS-Digitrax Services" folder. NOTE: If you did not use the default
installation folder when installing your DRS-DIGITRAX software, you
will need to locate that folder now. Next double click the physical
folder that you actually installed your software in.
(4) Click the "Extract" button to extract or save the files to the
installation folder, then close the Winzip and your email program if
they are still open. Registration installation is finished.
(5) To verify that the registration license is installed, start your
application and click the [Help][About...] option to check the
registered name and phone number on the About panel. There will be a
Support
IDentification number on the [Help][About...] panel. The SID will be
needed if you call, fax or email DRS-DIGITRAX for software customer
support.
Other reasons for the application DEMO mode default (if you have
purchased a license).
First, make sure the installed version of software matches the license
you have purchased. Each major software version has a different and
specific license for that version. Example, version 4 license
will not work with version 6 software.
For earlier versions of our software's using
Vista and
Windows 7 you
must have the correct read/write permissions set on the entire
installation app folder. Drill down and locate the application folder
and run the application from there to test.
Make sure you have full read and write permissions to the application
folder and it's contents, including the license file. Check the binary
software license file property's page, make sure the binary software
license file attributes are set to read and write.
If you do not have an IT person to change the permissions follow the
instructions below to change the read/write permissions. This needs to
be done one time only.
1) Right click on the application folder icon.
2) Click the [Properties] tab on the popup panel.
3) Next click the [Security] tab
4) Select your user name
5) Next, change the [Permissions for Users] to Allow [Full Control].
Click the [Apply] button.
If adding a Short-Cut to your desktop.
If you add a short-cut to your desktop, you must make sure that the
Startup In: folder entry under the short-cut's Target: properties is
set to your installation folder. Failure to do this will force your
program to run in the DEMO mode.
Example Short-Cut Properties:
Target: "C:\Program Files\DRS-Digitrax
Services\TeleScreen4\telescreen32.exe"
Startup In: "C:\Program Files\DRS-Digitrax Services\TeleScreen4"
You can also use the installation's Short-cut under [Start][Programs].
This short-cut was setup when you installed the program.
If you are on a Network.
All users must have read and write access to the software license file
and the configuration files. If on a network, the user must have read
and write privileges to the installation folder. Failure to do this
will force your program to run in the DEMO mode. See your network
administrator about your file permissions.
If recording your software license to CD.
Making a CD backup of your binary sofware license file and the
downloaded program file is highly suggested (in case you need to
reinstall the software). When installing the software license file from
your backup CD make sure you change the binary sofware license file
attributes to read and write after installing it from your backup CD.
Use the binary sofware license file properties page to change the file
attributes to read and write.
TOP
Use
the
Vertical
Spacing adjustment to remove or add vertical space to each
line being scrolled. If the space between the lines is to large you may
see artifacts or partial lines when using reverse mirror text.
Adjusting the Vertical Spacing to a smaller amount will correct this.
You can do this while prompting text on a Dual Monitor system to
see the changes. Check the Show Operator Scroll Monitor menu option to
place the operator monitor on the left side then use the Vertical
Spacing adjustment on the Screen Panel or Font Panel on the right side
to make this adjustment.
If you use all caps, you could minimize the vertical spacing to
permit more lines to be seen on the play screen while scrolling.
TOP
With
TeleScreen-32
version
5 and StudioPrompter version 3, the Second
Monitor menu option (on the top main menu) appears when your second
display appears to Windows as a separate second display adapter. The
clone virtual, or copy mode will not work because the same signal is
going to both monitors. In the [Control Panel][Display][Settings]
panel, make sure you have "Extend my Windows desktop onto this Monitor"
checked. You will need to restart the program after changing this
setting.
TOP
Can I install to or
save files on flash drives.
If you need to install our teleprompter/display program onto a flash
drive to be run elsewhere, do this:
1) UN-install the original DRS program first, if it is already
installed on your computer. Else the installer will detect the original
program and halt install attempts.
2) Insert your flash drive (128 meg minimum recommended).
3) Double click on the downloaded or a copy of the DRS installation
file.
4) During the installation you must Change the Destination Folder
option to your flash drive.
5) After the program installation finishes, copy your license file (in
the original c: drive installation folder) to the flash drive
installation folder. You are now a portable prompter! Please
understand the flash drive is considered your runable backup
installation.
TOP
I still can not get the
DRS teleprompting software to work for me?
Because there are a zillion different computer hardware and windows
software configurations, there may be remedies and methods not listed
here. Email or call us with your platform's configuration if you
are having problems getting StudioPrompter working for you.
TOP
Jump To markers are used as a marked line "jump-to"
positioning option.
Scrolling will start from this "marked" line.
You can change the actual marker character (delimiter) on the
Text Markers panel to suit your particular needs. We have used
the carrot ^ as an example only. You MUST use a character
(inserted into the Character box) when using Jump To Markers. If you
don't, your markers will be seen during the script scrolling.
Also, make sure your Marker Character for jump-to's are different from
the characters used for Image Markers.
use jump to markers, place your cursor on the line you want to mark.
Right click your mouse and then click [Insert Jump-To Marker] to
indicate a marked line or "jump to" position. Make sure you click
on Refresh to add the Jump To Markers to the Select Marker Line list.
To start from a marker in your text, use the Select the Marker Line
from Markers - Color Bar Panel and choose the marker number to start
the scroll.
